DB
Deon B

1 reviews | Active since Sept 2017

28 Sept 2017, 16:50

Vodacom hates their customers

to cancel my contract which ends in august I had to go to the branch twice and call the contact centre 5times and got rude attitudes from the agents....I will never ise vodacom ever again

0
Replies (2)
Vodacom
Vodacom's reply29 Sept 2017, 06:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Oct 2017, 17:23
Official

Dear Deon Botha,

I do apologise for the inconvenience caused and bad service received.

I've responded to you via SMS with feedback.

Regards,

UW