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Pale P

1 reviews | Active since Oct 2019

09 Apr 2026, 11:32

VODACOM HATES BLACK CLIENTS. ADVERSE LISTING 6 MONTHS AFTER SETTLEMENT

I PAID THEM IN FULL IN OCTOBER 2025 BUT I AM STILL LISTED ON THE BUREAU. AS A BLACK CLIENT WHO IS ALREADY AT A DISADVANTAGE, I CANNOT APPLY FOR A HOME LOAN BECAUSE OF VODACOM. THEY HATE BLACK CLIENTS ARE HOLDING ME AT ANSOM ALTHOUGH THEY HAVE SENT ME SEVERAL SETTLEMENT LETTERS. I AM LISTED FOR R783 WHICH I DID NOT KNOW ABOUT. I PAID IT BUT THEY REFUSE TO REMOVE MY NAME FROM THE CREDIT BUREAU. THEIR R783 DEBT IS AN ADVERSE LISTING ON MY CREDIT PROFILE. ITS BEEN 6 MONTHS OF ME ASKING THEM DO THE RIGHT THING

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Replies (6)
PP
Pale P's update09 Apr 2026, 11:36
Reviewer Update
DO NOT GET INTO BUSINESS WITH VODACOM ESPECIALLY IF YOU ARE BLACK. I AM GETTING DECLINED BY ALL MAJOR BANKS BECAUSE OF THEIR ADVERSE LISTING. I HAVE PLEADED WITH THEM FOR 6 MONTHS AND SOMEHOW I AM STILL LISTED.
Vodacom
Vodacom's reply09 Apr 2026, 12:07
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team
PP
Pale P's update09 Apr 2026, 12:10
Reviewer Update
I DONT NEED YOUR *********** AGENTS TO CONTINUE CALLING ME TO NO END. REMOVE MY NAME FROM THE CREDIT BUREAUS. I DO NOT OWE YOU A SINGLE CENT. YOU ARE *****STERS WHO AIM AT CRIPPLING BLACK CLIENTS. REMOVE THAT ADVERSE LISTING IMMEDIATELY AND UPDATE ALL MAJOR CREDIT BUREAUS.
Vodacom
Vodacom's reply09 Apr 2026, 13:49
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team
PP
Pale P's update09 Apr 2026, 13:51
Reviewer Update
YOU ARE SO DISRESPECTFUL. TO A POINT WHERE YOUR REPLIES ARE AUTOMATED. YOU HAVE NO CARE TO INTERACT WITH CLIENTS BASED ON THE ISSUES RAISED. YOUR *********** AGENTS HAVE NOT CALLED ME YET AND I KNOW THEY WILL SEND AN EMAIL LYING SAYING THEY CANNOT REACH ME
PP
Pale P's update11 Apr 2026, 08:29
Reviewer Update
NO ONE HAS CONTACTED ME SINCE. YOU JUST DONT CARE HOW YOUR ACTIONS AFFECT CLIENTS. WHAT A BUNCH OF *****STERS