cO
cobus O

1 reviews | Active since Mar 2012

10 May 2021, 09:02

Vodacom hasseled us to rtenew a contract early. No one in any of the phone calls or the consultant helping us mentioned a R400 fee. Only a tablet was presented on which we had to sign. On complaining to Vodacom they just conformed that I need to pay the f

Vodacom hidden costs and ignores.

0
Replies (2)
Vodacom
Vodacom's reply10 May 2021, 09:43
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
cO
cobus O's update03 Jun 2021, 15:39
Reviewer Update
Dear Vodacom.
Thank you for putting the matter right. The billing is correct as well. Your consultant was friendly and efficient.
Kind regards Cobus