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cobus O
1 reviews | Active since Mar 2012
10 May 2021, 09:02
Vodacom hasseled us to rtenew a contract early. No one in any of the phone calls or the consultant helping us mentioned a R400 fee. Only a tablet was presented on which we had to sign. On complaining to Vodacom they just conformed that I need to pay the f
Vodacom hidden costs and ignores.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
10 May 2021, 09:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 May 2021, 09:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
cO
cobus O's updateReviewer Update
03 Jun 2021, 15:39Dear Vodacom.
Thank you for putting the matter right. The billing is correct as well. Your consultant was friendly and efficient.
Kind regards Cobus
Thank you for putting the matter right. The billing is correct as well. Your consultant was friendly and efficient.
Kind regards Cobus
cO
cobus O's update03 Jun 2021, 15:39
Reviewer Update
Dear Vodacom.
Thank you for putting the matter right. The billing is correct as well. Your consultant was friendly and efficient.
Kind regards Cobus
Thank you for putting the matter right. The billing is correct as well. Your consultant was friendly and efficient.
Kind regards Cobus
