Vodacom hasn't resoveld the same billing issue for month, ****

Item: Vodacom
Rating: 1

Vodacom is the worst, they charge me for things I know nothing about I call they reverse for a month and then it pops up and that's been the pattern for almost 2 years when I call either told they will fix and get back to me and they never do or tell me it's not their fault, vodacom is **** I wish I never got a contract with them, I still have the ongoing issue that you haven't resolved in two years, can't wait for this contract to end and to get out of this shot show

Helpful (0)

Replies (3)

Vodacom's replyOfficial

07 Jun 2025, 09:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Jun 2025, 09:22

Official

's updateReviewer Update

09 Jun 2025, 08:52

I still have not heard anything from any consultant, it's funny when you want to give me a contract you call within hours but when it's a complaint no one ever gets back to me

's update09 Jun 2025, 08:52

Reviewer Update

I still have not heard anything from any consultant, it's funny when you want to give me a contract you call within hours but when it's a complaint no one ever gets back to me

's updateReviewer Update

14 Aug 2025, 13:48

Hi same issue persists and now you are putting on credit bureaus that I missed payments , why!!!

's update14 Aug 2025, 13:48

Reviewer Update

Hi same issue persists and now you are putting on credit bureaus that I missed payments , why!!!