Vodacom has zero ability to resolve customer issues.

Item: Vodacom
Rating: 1
Author: Abigail N

Vodacom is failing to resolve my issue since 4 November. They called and said the issue is resolved and last deduction will be November however I was debited again in December. Also I write on hello Peter every single day until my issue is resolved bcoz I clearly Vodacom needs a daily reminder of how to do their job

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Replies (1)

Vodacom's replyOfficial

30 Dec 2025, 10:23

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Dec 2025, 10:23

Official