CR
Cornelia R
1 reviews | Active since Aug 2015
23 Jun 2025, 12:18
Vodacom has useless customer service
We were contacted to upgrade, which we did and now they don't even respond to any queries as we are being charged way more monthly than the agreed upgrade. Been trying since May to get a response and to date nothing!
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Vodacom's replyOfficial
23 Jun 2025, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jun 2025, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team