AL
ASTRID LIEBRECHT-MEYER
1 reviews | Active since Mar 2012
05 Apr 2022, 16:19
VODACOM HAS TO BE THE WORST SERVICE PROVIDER
Yet again, I my account has been blocked, despite my having made payment. Tried calling only to be cut-off. Am sooooo over this disgusting customer service
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Apr 2022, 07:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Apr 2022, 07:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AL
ASTRID LIEBRECHT-MEYER's updateReviewer Update
07 Apr 2022, 13:15Tried calling again today only to have the phone put down in my ear.
Have not been able to make urgent business calls despite having paid my account in full.
Totally unacceptable !
And no-one from Vodacom has bothered to call me.
Shall most definitely be looking for another service provider !
Have not been able to make urgent business calls despite having paid my account in full.
Totally unacceptable !
And no-one from Vodacom has bothered to call me.
Shall most definitely be looking for another service provider !
AL
ASTRID LIEBRECHT-MEYER's update07 Apr 2022, 13:15
Reviewer Update
Tried calling again today only to have the phone put down in my ear.
Have not been able to make urgent business calls despite having paid my account in full.
Totally unacceptable !
And no-one from Vodacom has bothered to call me.
Shall most definitely be looking for another service provider !
Have not been able to make urgent business calls despite having paid my account in full.
Totally unacceptable !
And no-one from Vodacom has bothered to call me.
Shall most definitely be looking for another service provider !