1 reviews | Active since Jan 2015
Vodacom has the worst service in the world
We have 8 contracts with Vodacom since they have been in the country so for many many years now. I have 3 contracts that need to upgrade in April but in December when we went to go and check they told us they can do an early upgrade for us in March. Now in MARCH that we go to upgrade the 3 said contracts, they tell us that because WE DON'T SPEND ENOUGH MONEY with them on those specific contracts they will not do a 1 month early upgrade for my daughters who are now officially without any phones and no way for us to be in contact with them. <br> <br> When you look at the total spend per month for all the contracts that we have with Vodacom, we spend approx R5000 to R6000 per month on ONE SUPPLIER. But apparently that spend is not enough for them to look at upgrading our 3 CONTRACTS 1 MONTH EARLIER. <br> <br> This is totally ridiculous and we will now be cancelling all our contracts as they come up and will be moving them over to Cell C as their service is 1000% better than Vodacom will ever be. <br> <br> Totally disgusted that even R5000 to R6000 spend per month is STILL NOT ENOUGH!!! How much must a person spend before it is enough for them to help one of their loyal customers.
We are currently investigating this matter and will update you regarding this.
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Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
