SS
Sesethu S

1 reviews | Active since Jan 2023

25 Apr 2023, 08:04

Vodacom has the worst service ever!

I am still waiting on Vodacom to resolve my issue. I will not pay for a subscription I did not ask for and never used. They took 2 months to assist me with canceling a contract and when they finally canceled my contract, they added a subscription. Vodacom knows nothing about TCF. Dealing with you has been frustrating I will never recommend you. Your service fas been the worst. I have been trying to resolve this since Dec 2022

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Replies (1)
Vodacom
Vodacom's reply25 Apr 2023, 10:05
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team