VODACOM HAS THE WORST SERVICE EVER

Its true when they say a leopard cannot change its Spots. Its funny how Vodacom is rated number one while its treating its clients so bad like this. I complained the first day I opened by contract line with the hope of getting better services and also building a good credit record, but I was wrong.<br> <br> On the first day of the Month of May I lodged a service request to dispute a data usage on my account. I was told that the audit will take maximum of 14 working days. Instead of taking 14 days, they took 21 working days as I was called on 21st of May with the results. We agreed that they will reduce my account proportionately but I must first sign a letter to agree to terms and conditions the following day, but it took more than a week as the person in question mistaken my email address, he sent it to the wrong person. I called almost everyday more than once a day to enquire as to why am I not receiving the letter, they only sent it on the 2nd of June. I paid the account on 3 June even though they finalised the matter late, but my account is still not updated, it say I am still owing. <br> <br> I regret taking contract with Vodacom, this is the worst mistake I ever made in my life.