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Elise P

1 reviews | Active since Mar 2021

17 May 2021, 16:46

Vodacom has the worst service.

Guess what? OH yes same response as ALWAYS A REPRESENTATIVE WILL CONTACT YOU. II AM STILL WAITING............... I still have exactly the same complaint. What has bee done to it NOTHING. I was told by the hellopeter vodacom representative On Monday 27 April 2021 at 08:50 that he will look into this matter. Guess what he is still looking......... The promise Pomsa made that she would lower my contract fee if I upgrade 2 data bundles also dit not materialize. Hence I am paying for two contracts I do not want. I want them canceled immidiatly and be re inbursed because Pomsa down right **** to me an vodacom are *****ing my hard earned money. The price quoted were R29 guess what I end up paying R33 per contract. You can stick it where the sun don't shine. Stop the data contracts and give me back my money!!!!!!!!!!!!! *******. That's what I call them. O and by the way the bull***** respons that a representative is going to call you. When?????????? WHAT SEPONSE DO I WANT? I WANT THE DATA CONTRACTS DELETED AND GIVEN MY MONEY BACK!!!!!!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply17 May 2021, 20:06
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team