MG
Marcel G

1 reviews | Active since Nov 2014

18 Jul 2024, 14:30

Vodacom has the worst customer service on this earth !!

It's been the worst customer experience i have ever had and it just gets even worse by the day. How can one company be so ***********????? Why must i keep calling to get my issues sorted?? Why do managers never call back when they said they will?? Why must a customer fight to resolve an issue due to the incompetence of a vodacom employee?

My opening my complaint with the consumer protection act

I will post a review every single day!!

0
Replies (1)
Vodacom
Vodacom's reply19 Jul 2024, 08:32
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team