MG
Marcel G
1 reviews | Active since Nov 2014
18 Jul 2024, 14:30
Vodacom has the worst customer service on this earth !!
It's been the worst customer experience i have ever had and it just gets even worse by the day. How can one company be so ***********????? Why must i keep calling to get my issues sorted?? Why do managers never call back when they said they will?? Why must a customer fight to resolve an issue due to the incompetence of a vodacom employee?
My opening my complaint with the consumer protection act
I will post a review every single day!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
19 Jul 2024, 08:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Jul 2024, 08:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
