Vodacom has the worst customer service ever

This is the third time I am complaining about the same situation with Vodacom. The issue has not been resolved and they had the nerve to send me a message on hellopeter stating that it has been resolved.

Last week after so many people trying to "help" me a debitorder went off my account that caused other debitorders to fail going through.

So, now, here I give the names of the people I spoke to in the past month who "helped" me

Nonhla on 10/8/2020 *** This lady said that the issue would be corrected and the debitorder for the large amount would not go through. It did.

Keabetswe on 14/8/2020 @ 16:00 No ref number, said there wasn't one Told me the issue was being sorted. Once again I asked her on the recording if the debitorder would go through. No.

Rudzani Lithole - Executive client liason officer CEO's office. Contacted me after the first hellopeter complaint. Did attend to the query because RAM came to fetch the phone on Friday. I sent him the reference number of the pick up. Thus I do not have the phone anymore. Line has not been cancelled. Incorrect amounts not paid back. Incorrect debitorder once again going off and causing chaos on my personal bank account.

So now we are at a stage where they have taken the phone back, still charge me for it and still no reimbur*****ts made.

I need someone to help me with this issue. It can't go on like this.