Vodacom has the worst customer service ever

<p>hi, </p> <p>I have cellphone contract with vodacom, who switched off my line on the 24 Novemeber 2016 due to my account being arrears.</p> <p> </p> <p>Isubsequantly made a cash deposit on the 24 Novemeber 2016 and was re-assured by 3 call centre agents from vodacom that my line should be re-connected in 1hr-6hr, which never happened.</p> <p>I then visited a vodacom shop in ****arney Mall, Johannesburg on the 26 Novemeber 2016 and pleaded with one of the consultants who merely said there is nothing she could do. She adivsed me to call 082 111 which puts me on hold for almsot 2hrs.</p> <p> </p> <p>It is now the 27 Novemeber 2016, 3 days after i have made payment to vodacom yet my line has still not been re-connected.</p> <p> </p> <p>Its my little sister 's 21st birthday today(27 Novemeber) and i cant even send a text to wish her happy birthday due vodacom's total disregard for thier customers.</p> <p> </p> <p>Thank you very much vodacom for taking this once in a life time moment from me and my family.</p> <p> </p> <p>I will definitely not be re-newing my contract </p>