Vodacom has the worst customer service and useless franchises ever!

<p>i have been three months now without network services and caller id, a problem that just started in October, after so much patience dealing with numerous call center agents and six different franchises who always say we will keep you updated but never do. And now the sim card has been deactivated. They have all told me point blank that they have no idea what the problem is and what to do to fix it because in their systems my account shows nothing to represent the problems i am facing. And with countless network synchronizations which have all failed and left me with barred out going calls, they are still not providing me with a solution: i have asked for a sim swap they said that will not fix the problem, i have asked for the number to be deactivated and then my contract be continued with a different number apparently that also wont solve my problem. Even with all of this, Vodacom has continued to bill me the full amount of my contract R600 throughout the whole three months how is this in anyway fair? and because this is a problem that they cannot fix why wont they let me discontinue my contract without me having to pay extra money???? i am so gatvol with this network i actually regret the day i got this contract. how is it fair to be charged on a number that Vodacom has itself deactivated?????</p>