Vodacom has the worst customer service
I have a contact with Vodacom mobile and they have never sent me a statement next thing they tell me I owe R 600 when my contact is for R 99 and they said it's depot order penalties and they said it's in the the contract when they didn't disclose that and I had never seen what I owe and they have never sent me a statement
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Vodacom's replyOfficial
08 Sept 2019, 11:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2019, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team