Vodacom has the worst customer experience ever!!!

I have previously escalated vodacom's poor customer service experience. A consultant called me and advised me that all I can do is wait. This is the worst experience and help I have ever received in my life.

It has now almost been a month since I app**** for Vodacom fibre and I have not received any router. The only thing they keep telling me is that they have no stock. Had I known this before I would never have taken this deal. I won't recommend Vodacom to anyone I know, in fact I will do the opposite and advise people to stay away.

I am a month into the application and all they can tell me is there is no stock. I have had to pay my current ISP a cancellation fee and a router collection fee and Vodacom has still not provided me with a router.

Myself and my wife work from home and I am now concerned that this router will never be delivered.

Worst experience ever!!!!!!