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Eleanor R
1 reviews | Active since Dec 2020
02 Mar 2021, 07:27
Vodacom has the worst client service ever
Properly poor service. Useless client service. We are struggling over 6 months to cancel fiber which we cannot even use. They charge us double every monthly for nothing.
If you ever consider vodacom to supply fiber, don't. They are stupid expensive and has the worst signal not even to mention horrible client service.
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Replies (2)
Vodacom's replyOfficial
02 Mar 2021, 07:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2021, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Eleanor R's updateReviewer Update
02 Mar 2021, 07:41Your reply is useless if it's automated. Just more proof that vodacom does not have a client service. Only robots
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Eleanor R's update02 Mar 2021, 07:41
Reviewer Update
Your reply is useless if it's automated. Just more proof that vodacom does not have a client service. Only robots