SF
Shameez F

1 reviews | Active since Aug 2020

05 Aug 2020, 12:49

Vodacom has the worst cancelation department

I'm so angry I've been struggling to cancel my contracts with Vodacom but always promised someone call me back but never do

The rather want to upgrade me on a smaller package & refuses to give a confirmation sms.

This is so frustrating as I call in 2-3 time daily for me than a month now.

The worst & poorest cancel department ever.

0
Replies (2)
Vodacom
Vodacom's reply05 Aug 2020, 14:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SF
Shameez F's update11 Aug 2020, 15:00
Reviewer Update
I'm still waiting for someone to call me


You service is extremely bad

I'm so disappointed