Vodacom has the worst call centre agents in South Africa

Vodacom probably have the worst call center agents in South Africa , if not the world. I called on 5 different occasions this morning (2/10) , and you get passed on from one department to another , nobody cares . I also called on Friday (9/10) and I managed to get through to an agent who said that she had resolved my query, sadly it never happened and I cannot use my phone as my minutes have not been correctly loaded by the Vodacom employee. I upgraded my contract recently , biggest mistake ever should have moved to MTN , cannot tolerate inefficiency, poor customer service and employees who just do not care. Vodacom sort this out or you will have no customers pretty soon