Vodacom has the worse service
<p>I have a few contacts on my account whereby two data contracts. There upgrade deparment has phoned me to upgrade my two data packages with promeses of extra data, routers and MS office packages with a year subscription. Untill today I have received any of this.</p> <p> </p> <p>Secondly, I have on one of the phone contracts insurance for any damages on my Iphone. When I wanted to claim for the first time in years, I was instructed that the claim is rejected because I have used my sim in another phone and did not claim within 45 days.</p> <p>Vodacom will not inform you with this rules but will keep on deducting the premies for the insurance. This is blatand ******* of their customers</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
