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Erika T
1 reviews | Active since Feb 2019
16 Jul 2021, 12:04
Vodacom has the poorest service ever!!!
I've been waiting to get my vodacom account cancelled and ny number moved to prepaid for far too long now. I received a call from Hello Peter on 28.06.2021 stating that my contract would be stopped on 01.07.2021. IT IS STILL NOT CANCELLED!!!
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Vodacom's replyOfficial
16 Jul 2021, 13:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jul 2021, 13:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team