VODACOM HAS THE MOST DISGUSTING SERVICE

Vodacom Fibre has the most DISGUSTING service. On the 28th December 2021 I received an sms saying that they are doing mentainance in the Milnerton area. Since then my Fibre never worked, been calling all the time and their consultants who are ***** will say they will call me back and they never do. Consultant by the name of Thandi told me that my Fibre was canceled and no one from vodacom called to inform me that and they (Vodacom) canceled it without my consent. On the 10th/01/22 a consultant from vodacom called me to say my Fibre will be working in 48hours and today is the 17/01/22 and its still not working. I called and asked for a cancelation letter since they (Vodacom) canceled my Fibre without my knowledge or consent and they are refusing. They are very frustrating because I work from home and need to buy data all the time 😡😡😡. I now spoke to Refilwe from vodacom who said I need to wait for 30 days for the cancelation letter which is absolute *****nse because MWEB needs the cancelation letter for them to come and install Fibre in my house.

I would never recommend Vodacom to anyone, they are disgusting and are *****.