EA
Elzanne A
1 reviews | Active since Jan 2019
06 Jan 2019, 19:44
Vodacom has terrible signal
Vodacom has the worst signal ever, can't even phone someone so bad is the signal, but we are paying a lot of money each month for service but then we can't even have proper signal... when are they going to fix the towers for better signal???
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Jan 2019, 10:14Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2019, 10:14
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
07 Jan 2019, 13:34Dear Elzanne,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today, we have escalated your query to our Network Team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours.
Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today, we have escalated your query to our Network Team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours.
Regards Consumer Website Team(SA)
Vodacom's reply07 Jan 2019, 13:34
Official
Dear Elzanne,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today, we have escalated your query to our Network Team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours.
Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today, we have escalated your query to our Network Team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours.
Regards Consumer Website Team(SA)