Vodacom has terrible service and contract pricing not competitive

I am aware that Vodacom has the best coverage in SA, and I have been with them for more than 20 years. I think however that they should look at their competitor’s packages and try match the pricing. I have 3 business contracts that I wanted to renew with Vodacom. The local Vodacom outlets can upgrade your contract, but can’t match the competitors bundle pricing. The only way to get the same bundle and pricing is to cancel the contract and then you get a call back from Vodacom to match the pricing. I have cancelled my three contracts with Vodacom on the 1 of February 2024, but they remain active. I have called the RED VIP line 2 times and get the same reply, “someone from cancellations will call you”. I did pay an additional 30% on each contract at the end of February 2024, with 20gig less data and less minutes. No business in these times can think they are the big players and do as they wish….