DM
Dominic M

1 reviews | Active since Feb 2018

21 Jun 2018, 19:08

Vodacom has terrible reception

We have terrible, terrible Vodacom reception in our town (Botrivier Western Cape) and no matter how many times we phone or log a fault nothing gets done about it. Vodacom Is probably the worst cellphone service provider in South Africa! You would think for the extremely high tariffs they would at least have better customer service, we'll think again. Would definitely advise against them!!

0
Replies (2)
Vodacom
Vodacom's reply21 Jun 2018, 22:13
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Jun 2018, 10:16
Official

Hi Dominic

Thank you for taking the time to raise your complaint with our team.

I have now handed your query over to our Network Co-coordinator for further assistance and they will make contact with you soonest.

We do apologise for the inconvenience caused to you.

Regards

Consumer Website Team