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fafaliebenberg F

1 reviews | Active since Feb 2017

16 Feb 2018, 14:44

Vodacom has taken months now and plenty of excuses, yet still fails to deliver

I have been in contact with Vodacom since November 2017 to try and get a new contract for my business... Felicia Naidoo has all my documents. I follow up on a daily basis but all I get is excuses. How pathetic is an organisation when you struggle to buy something FROM THEM? No wonder Hellopeter and Facebook are rotten with complaints...

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Replies (2)
Vodacom
Vodacom's reply16 Feb 2018, 16:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Feb 2018, 15:01
Official

Good day

Thank you for taking my call; this matter has been escalated to Felicia Naidoo’s leadership team for review and feedback.

We apologise for any inconvenience caused.

Regards

Moddy