Vodacom has suspended the service to my phone for absolutely no reason.

3 months ago I moved a private contract over to my business account. I kept getting messages saying that the account is in arrears. I contacted vodacom to find out what the problem is and was assured that the accounts payments are up to date. on the first of July the service to that phone number was suspended due to the account being "in arrears". I have phoned vodacom and been to the nearest store countless times and no one is able to help me. Not being able to use the phone is a massive inconvenience not to mention how much business I am losing due to not being able to make phone calls and send messages. Please note that we are still paying for this "Service" that we are not receiving.

How is it possible that no one can fix this issue. This is completely unacceptable. We have been loyal Vodacom customers for the last 20 years and now we are considering cancelling all of our Vodacom contacts and switching over to a service provider that actually cares about their customers. We are very disappointed in this terrible customer service.