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Yazeed N

1 reviews | Active since Sept 2014

27 Sept 2016, 15:32

Vodacom has really disappointed

<p>I have been a loyal customer for many years, in fact I was even employed at Vodacom for some time but it is really disappointing to see how this company treats their customers. The saying that the customers comes first or is right doesnt exist. I have paid thousands of rands over the years and this is the customer service I receive in return.</p> <p> </p> <p>Its sad to see that companies offering services have only profits as their main objective. Wether its to the detriment of their employees or customers its not important anymore. I have shelled out an extra R 1500 to pay Vodacom because I dont have the time and energy to fight about it anymore. I can tell you though that I will never sign a Vodacom contract again no matter how good the deal may be and please dont have any sales people contact me with regards to any contracts because there would be many foul words coming from my mouth. </p> <p> </p> <p>I am done with you guys and I hope many people read this because they need to know what type of company they might be dealing with.</p>

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Replies (1)
Vodacom
Vodacom's reply27 Sept 2016, 15:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team