Vodacom has pour customer service.

I have had problem with my wifi for the last 5 months and wrote a review on Hello Peter that I complained about the poor signal and that the quality has dropped down from 35mbs to 1mbs and I can almost not open my email and that sucks because I work from home. After my first review on hello peter Vodacom phoned me and said they would look in to it and get technician out to investigate. The technician was going to phone me. It has been 1.5 months later and still no call or follow up from vodacom. I have logged an complaint with the vodacom branch in Secunda and they have also done nothing. It is crazy that we are paying for a service that vodacom is not providing use.