LV
Lisa V
1 reviews | Active since Dec 2021
08 Feb 2023, 08:15
Vodacom has poor service
I am so sick of having to pay my wifi monthly but not being able to use it. The speed is so poor that I cannot even use Whatsapp. I pay for an uncapped 10mbps wifi but it does not even give me 3mbps on my speed test. I've tried contacting them about this with no help. Getting sick of this
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Vodacom's replyOfficial
08 Feb 2023, 10:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2023, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team