RK
Ruwayda Kara-Beyers

1 reviews | Active since May 2017

20 Jun 2018, 11:47

Vodacom has pathetic service, zero to none customer care

Vodacom Online has not contacted me w.r.t cancellation I've done on 24th May 2018, on the 4th of June 2018, 08th of June 2018, 12th of June 2018 or today, 20 June 2018. Please address this issue a.s.a.p, This is a disgrace!!!!! Regards R ********** 515

0
Replies (1)
Vodacom
Vodacom's reply20 Jun 2018, 13:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team