VODACOM HAS NO SERVICE DELIVEEY

I have contacted vodacom well over 10times within the last month about my fibre that they get from frogfoot. Obviously they making money as ISPs keep buying fibre from this vendor that offers the worst service ever. had fibre installed on 31August and it has been nothing but painful. Each time i call im told a supervisor or consultant will call and that is where it ends. I spoke with Stanley yesterday as yet again i had no connectivity. i was in the phone for over an hour and was promised that Sheron or Nicole WILL get back to me by close of business yesterday. Not surprised as i received no such call. Vodacom will obviously decide when it is convenient for them to offer service to their customers. What a hopeless situation for people when we have to pay our hard earned money and have to deal with this .