HW
Howard W

1 reviews | Active since Dec 2014

02 Jul 2016, 06:38

Vodacom has no service

<p>I have been in contact with Vodacom for the past month about not being able to login onto their secured site. Promises, promises but all come to nought. Now they do not want their money. They have not debited my account with their montly amount due. To cap it all their service centre does not work. Phone and all that happens is I am told to stay on the line. For how long? A month. No Vodacom. Stop bragging about being the biggest cellphone provider in the country and start doing something about your customer service because it is non-existant.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Jul 2016, 04:45
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team