Vodacom has no retention team

<p>For the last 2 days we have been trying to get a hold of their retention team to either change our phone numbers or cancel our contracts "which is the only way" according to vodacom call centre. We would have been more then happy to just do a number swap and keep our contracts but at every corner we have been denied and referred to their non existant retention team. ********** is the number vodacom refers us to on numerous phone calls, moment you press 1, 2 or 3 the line goes down and you have to dail again. I even asked a call centre manager to point me in the right direction and not even he is able to do so.</p> <p> </p> <p>Thanks to your customer satisfaction I want nothing to do with Vodacom and will have all my packages removed.</p>