Vodacom has no respect for customers

I ordered an upgrade on the 04th Feb 2015, was told I would get my order by the 3rd working day which was the 09th Feb 2015.On the 09th I called Vodacom to follow-up seeing that I had not been called for delivery. Only to be told that I was not available when RAM called me. Checking the details, Vodacom gave RAM a data number and not my cell number!!!When I explain it is their error they blame RAM. This very same thing happened to me less than 12 months ago and funny enough when I tell them it is happening the 2nd time in less than 12 months, they take me for granted. And funny enough, they have a complaint e-mail to their CEO, even when you send queries to that e-mail [Email Removed] they just want to close the case without any consequences for their staff's bad attitude, this is personal experience. By today I still had not gotten any joy from Vodacom and I subsequently cancelled the order and their call centre agents are so arrogant!!! This is the kind of a service provider Vodacom is!!! No respect at all and full of blame-shifting!!!