1 reviews | Active since Jul 2016
Vodacom has no regard for their customers easy to ask for money not willing to give it back if it's not theirs
<p>I got my annual 2 year upgrade and device I requested was not available and had to take the next best thing when we got our account after that we are being charged for the device I never could get and the device I took I have been requesting sending emails phoning and to this date vodacom has not amended their fault wich has been going on for 3 months now vodacom is quick to say pay your account we want our money but when they are at fault they don't pay you the money they owe you I am not angry I am beyond angry at this point and tired of asking pleading and fighting I want this matter sorted out immediately </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
