WB
Warrick B
1 reviews | Active since Sept 2016
27 Feb 2021, 10:24
Vodacom has no idea what they are doing.
So my friends at vodacom are at it again. Wow this place keeps amazing me. Wish I could do a 0 star rating. So after waiting a month for our fiber and fighting over the interim data (never sorted or activated) we now get a R2600 bill from these guys with our fibre line only active for 2 months. We wire planning to cancel after the interim data issue but decided against it. But now you leave us with no choice. Please sort this issue so we can leave and move on. Pathetic.
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Replies (3)
Vodacom's replyOfficial
27 Feb 2021, 11:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Feb 2021, 11:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
WB
Warrick B's updateReviewer Update
10 Mar 2021, 10:56So do you feel it is sorted?
WB
Warrick B's update10 Mar 2021, 10:56
Reviewer Update
So do you feel it is sorted?
WB
Warrick B's updateReviewer Update
10 Mar 2021, 10:57We still have drops in connection. The billing issue is not sorted and I can still not access the app?
WB
Warrick B's update10 Mar 2021, 10:57
Reviewer Update
We still have drops in connection. The billing issue is not sorted and I can still not access the app?