Vodacom has no idea what they are doing!!

My daughter had a contract with Vodacom and after hours and hours of calls and driving to Vodacom outlets we at long last managed to get her contract cancelled!

Now she received an email from Vodacom Legal Collections. It serves to confirm that account has been settled and that they have notified the credit bureau to update the relevant account as to paid in full!

Why has my daughter been reported to the credit bureau? She has paid her account, Vodacom did not allocate the payments!! Also a struggle with endless emails sent(have proof of all emails sent from my daughters email as well as the branch which tried to assist)

Vodacom must remove her from Credit Bureau as she was listed FALSELY and IN VODACOM ERROR!