VODACOM HAS NO CUSTOMER SUPPORT AND DOES NOT CARE ABOUT THEIR CLIENTS

I had fibre installed at my house 2 September, after the installers informed my that it is not yet active I was advised to escalate it directly to Vodacom. I have since spoke to multiple consultants all promising me to resolve the issue and provide me with feedback. It is now 6 September and they still have given no feedback regarding my issue and some consultants just drop the call never phoning you back.