1 reviews | Active since Apr 2018
VODACOM HAS NO CUSTOMER SERVICE - UNHELPFUL!!!!!!!
Well... it is the 26th and all that happened was: 1. got a call from the vodacom consumer website team, and the issue was handed over to the online upgrade department. 2. Online upgrade department contacted me but i was told the previous order is still against my profile and needs to be removed. THAT IS IT!!! NOTHING ELSE HAS HAPPENED AND NO NEW UPGRADE ORDER HAS BEEN PLACED!!!!!!!! THIS SERVICE IS REALLY UNACCEPTABLE!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team