RV
Ryno V
1 reviews | Active since Feb 2017
10 Jan 2025, 09:22
Vodacom has no customer service
Vodacom ha speople phoning about accounts and payments. But each and every discussion is a brand new one every time. The people have no follow up on previous discussion. You get charged but no one can tell me where the cost is coming from. Previous calls does not have any tracability then telling them to have the discussion on email the calls are dropped.
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Replies (1)Vodacom's replyOfficial
10 Jan 2025, 10:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2025, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
