Vodacom has no customer service

It was my first time taking out a contract with Vodacom. I expected good service from the start. Yet I was utterly disappointed. When taking out the contract the sales assistant at the white ways centre vodacom shop, was eager to help me obtain the contract and he promised that I would receive my phone the next day as it was out of stock. He guaranteed it! Yet today when I went to pick up my phone the assistant indicated that it would not be ready by this week.This is very disappointing from the standard that Vodacom claims to uphold. It seems that obtaining the contract is their only goal and customer service has no value.