Vodacom has NO customer care

Item: Vodacom
Rating: 1
Author: John M

When you send an email to Customer Care, all you get back is this stupid reply: Original Message ----- From: Rod APS To: *** Sent: Tuesday, October 27, 2020 10:37:08 AM GMT+02:00 Subject: PHONE CODES

CAUTION: This email has originated from outside of Vodacom - be careful of attachments, links and suspicious payment requests. Please report suspicious emails using the Report Phishing button in Outlook

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Replies (1)

Vodacom's replyOfficial

28 Oct 2020, 13:52

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply28 Oct 2020, 13:52

Official