VT
Vivienne T
1 reviews | Active since Feb 2018
18 Jan 2023, 09:42
Vodacom has no customer care
3 weeks and still waiting for someone to contact me for my last complaint and they said they would in December already.
Additional, I am still waiting for 2 years for vodacom to contact me on the ********** contract one of their vodacom stores gave me... greenstone mall. Still nobody bothers, they make enough money... they do not need to look after people anymore.
I am sure I can say ********** when things were written in pen on a contract to get a sale but not given.
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Replies (1)Vodacom's replyOfficial
18 Jan 2023, 14:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Jan 2023, 14:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
