VT
Vivienne T

1 reviews | Active since Feb 2018

18 Jan 2023, 09:42

Vodacom has no customer care

3 weeks and still waiting for someone to contact me for my last complaint and they said they would in December already.

Additional, I am still waiting for 2 years for vodacom to contact me on the ********** contract one of their vodacom stores gave me... greenstone mall. Still nobody bothers, they make enough money... they do not need to look after people anymore.

I am sure I can say ********** when things were written in pen on a contract to get a sale but not given.

0
Replies (1)
Vodacom
Vodacom's reply18 Jan 2023, 14:46
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team