NS
Nikita S

1 reviews | Active since May 2017

02 Apr 2019, 14:28

VODACOM has no consideration for customer service!

No help, communication from any consultant. Was literally on the phone for a hour, still with no joy. Vodacom continues to leave a sour taste in my mouth. Siya Nduna promised to call back, over 24 hours later and still nothing.

PATHETIC REALLY!

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Replies (1)
Vodacom
Vodacom's reply02 Apr 2019, 16:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team