LV
Lehane V

1 reviews | Active since Apr 2013

25 Jun 2021, 14:51

Vodacom has no concept of urgency

2 Days, multiple phone calls, multiple emails and yet NO ONE seems to know how to open my business lte line. Not a single person. No one seems to know the concept of time and thee importance of employment. I need the thing to work in order for me to keep my employment. I did everything Vodacom told me to and all i get is...please allow some time. and when i phone, i get a they are looking into it. Stop looking into it and switch the **** thing on.

Vodacom it is all coming back to my why this account was left as is. Its because exactly this reason. My biggest mistake was to believe that it could be resolved And I made the payment. I should have never trusted the advisor and rather invested in a different company.

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Replies (1)
Vodacom
Vodacom's reply26 Jun 2021, 09:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team