Vodacom has no complaints department just an email they don't care to attend to.

Item: Vodacom
Rating: 1
Author: Thato S

Vodacom has no complaints department, they only have an email that is never attended to. They only care about sales and not the after sales. So if you signature contract with them....you are doomed even if it is within the 14 days cooling off period.

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Replies (1)

Vodacom's replyOfficial

02 Sept 2023, 13:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply02 Sept 2023, 13:07

Official