SW
Shaun W

1 reviews | Active since Nov 2017

16 Nov 2022, 08:10

Vodacom has no client service whatsoever!!!!!

Vodacom must have the most *********** people working for them, not one of the 23 people i have spoken to have assisted, nor made any attempt to help. Not even there department heads can help, what are they then getting paid for? a simple task like releasing a number for porting can surely not take 2 weeks!!!!! Pathetic really, sitting there earning a salary but completely clueless, shame on you!!!!!!! then there is TOBI - really? mind you guess he was actually a little better than the human assistance, at least he gives you options

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Replies (1)
Vodacom
Vodacom's reply16 Nov 2022, 09:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team