AC
Awie C
1 reviews | Active since Apr 2021
07 Jul 2021, 13:58
Vodacom has no client service at all!
3 Phone calls, asking why my account has an arrears notification while I am in a credit. The system has a bug and nobody wants to admit. They never do the effort to do a follow up call. And the answer is always the same we sending a mail to IT and we se its wrong but it will be removed. Please check again tomorrow.
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Vodacom's replyOfficial
07 Jul 2021, 14:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jul 2021, 14:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team